Since this shocking news broke a few years ago, I've been asked about once or twice a month about it from friends, family, and customers. I work in sales at a Subaru Dealership and I'm an enthusiast of the brand to begin with, so I was also concerned when I heard about it. On the surface, I thought having a negative issue like this floating about could hurt sales. The bigger picture for me was my own personal reputation in recommending these vehicles to nearly every friend and family member I have. Suddenly, to throw Subaru into question also felt like subjecting my own recommendations to scrutiny. Ever since those issues first started coming up, I had to find out more and get answers.
When the dust settled, I found that the reason many owners (like myself) had been so concerned was that all the reports on the matter either minimally or completely failed to mention the number of vehicles that were actually having these issues. I decided to break it down on my local level.